I love the outcry that surrounds a digital service outage. It’s almost as though someone has turned off the oxygen for a few moments. So, it comes as no surprise that everyone went a bit crazy when Whatsapp went down for a few hours on Wednesday night. The usual scenario played out – people turned to social media to vent, and to laugh, and media were on the hunt for some useful commentary.

Dynatrace on the BBC and Fox News

Given our expertise and leadership in the application monitoring space, I was able to shed some light on what might have happened and why we should all find some sympathy for Whatsapp.

Here’s some more context that media didn’t cover.